Esther Perel Sessions Live – Privacy Policy

Last updated: February 2026

Who We Are

Esther Perel Sessions Live is operated by EPGM, LLC, a limited liability company registered in the United States.

EPGM, LLC
1800 Century Park East, 10th Floor
Los Angeles, CA 90067
United States

EPGM, LLC is the contracting entity for all ticket purchases and is the data controller responsible for personal information collected in connection with Esther Perel Sessions Live.

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: [email protected]

This Privacy Policy describes how we collect, use, and disclose your Personal Information when you visit our website (the “Site”) or purchase tickets for Esther Perel Sessions Live.

Collecting Personal Information

When you visit the Site, we collect certain information about your device and your interaction with the Site. This may include technical information such as your browser type, IP address, time zone, pages viewed, and interaction data. This information is collected automatically through cookies and similar technologies to ensure the Site functions properly and to help us improve performance and user experience.

When you purchase tickets, we collect information such as your name, billing address, email address, phone number, and transaction details. All payments are processed securely through Stripe (United States). We do not store full credit card numbers on our servers and retain only payment tokens and transaction confirmations provided by Stripe. 

This information is used to fulfil our contract with you, process payments, send confirmations, communicate event updates, and prevent fraud.

If you contact us for support, we collect the information you provide in order to respond to your enquiry.

Sharing Personal Information

We share personal information with trusted service providers who help us operate the event and our website. These include:

These providers process personal data on our behalf and in accordance with applicable data protection laws.

We may also disclose information where required to comply with legal obligations, enforce our rights, or respond to lawful requests.

Behavioural Advertising

We use personal information to provide marketing communications and to understand how our advertising performs. For example, we use Google Analytics to understand how visitors use the Site, Meta advertising tools to measure campaign effectiveness, and Klaviyo to manage email communications.

You can opt out of certain targeted advertising by adjusting your settings on the relevant platforms or by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide event tickets and related services, process payments, send confirmations and event updates, communicate relevant information, and improve our website and services.

Where required under applicable data protection laws, including UK or EU GDPR where applicable, we process personal information on the basis of contractual necessity, consent, compliance with legal obligations, or legitimate interests that do not override your fundamental rights.

Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy and to comply with legal, accounting, and reporting obligations.

Ticket purchase and financial records are generally retained for up to six years in accordance with legal and tax requirements. Marketing information is retained until you unsubscribe or withdraw consent. Analytics data is retained in accordance with the settings of the relevant service providers.

When personal information is no longer required, it is securely deleted or anonymised.

International Data Transfers

Our website infrastructure is hosted in the United Kingdom. As EPGM, LLC is based in the United States, personal information may be processed in both the United Kingdom and the United States.

Where personal data is transferred outside the UK or European Economic Area, we ensure appropriate safeguards are in place in accordance with applicable data protection laws. These safeguards may include Standard Contractual Clauses, the UK International Data Transfer Agreement (IDTA), or participation in the EU–US or UK–US Data Privacy Framework, where applicable.

Your Rights

If you are located in the UK or European Economic Area, you may have the right to access, correct, delete, restrict, or object to the processing of your personal information, and to request data portability where applicable.

If you are a resident of California or another US state with applicable privacy rights, you may request access to, correction of, or deletion of your personal information, subject to certain limitations.

To exercise any of these rights, please contact: [email protected]

We may need to verify your identity before responding and will respond within the timeframe required by applicable law.

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and support our marketing activities. Some cookies are necessary for the operation of the Site, while others are used for analytics and advertising purposes. Where required by law, we obtain your consent before placing non-essential cookies on your device.

Cookies may be session cookies, which expire when you close your browser, or persistent cookies, which remain on your device until they expire or are deleted. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Site.

Do Not Track

Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not currently alter our data collection practices in response to such signals.

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised date.

Contact

For questions about this Privacy Policy or to exercise your privacy rights, please contact: [email protected]